Refund policy

Return Policy - Zack Wholesale LLC

At Zack Wholesale LLC, we value your satisfaction and aim to provide a hassle-free return process. Please review our return policy carefully to understand the terms and conditions for returning items.

30-Day Return Period

You can return items purchased from Zack Wholesale LLC within 30 days from the date of purchase. Returns requested after this 30-day period will not be accepted.

Inspection Required

All returned items will undergo a thorough inspection to ensure they are in resalable condition. The following conditions must be met for a return to be accepted:

• The item must be in its original packaging, unopened, and unused.
• All components, accessories, and original documentation must be included.
• The item must be in the same condition as when it was received.

If the returned item does not meet these criteria, we reserve the right to refuse the return or charge a restocking fee.

Return Shipping Costs

Customers are responsible for covering the cost of returning items to Zack Wholesale LLC. This includes shipping fees and any related shipping charges. For your peace of mind, we recommend using a trackable and insured shipping method to ensure the safe return of your items.

Non-Refundable Shipping Charges

Please be aware that any shipping charges you paid when placing your order are non-refundable. This includes both the original shipping cost and any expedited or special shipping services.

Refund Process

Upon receiving and inspecting your returned item, we will initiate the refund process. Please allow up to [X business days] for the refund to be processed. Refunds will be issued using the same payment method used for the original purchase.